First and foremost HRCC is a service organization. Our service offerings include
ON-Site Repair. Our service area is Tidewater Virginia. We travel Newport News, Hampton, Williamsburg, Norfolk, Virginia beach, Suffolk, Portsmouth, Smithfield, and Chesapeake. We also perform on-site services in upper North Carolina including Chowa, Edenton, Nags Head, and Manteo.
Depot Repair, We are conveniently located in Oyster Point park in Newport News and accept walk in customers for depot repair services.
Remote Technical Support. HRCC can provide telephone and email support. In many cases we take over PC and servers and clear Viruses, solve software problems and perform maintenance or update service within minutes of being contacted.
Networking - HRCC has been a Novell Reseller with CNE’s on staff for over 20 years. We are a Microsoft Solutions provider with educational authorization. We have certified MCSE’s on staff as well as MCP’s. We also sell and support Cisco, Citrix, HP, Nortel networks and 3Com products. Some of the services we perform are as follows.
Consulting Services and License reviews - we evaluate existing networks and make recommendations to improve the efficiency of the corporate environment. Our engineers are knowledgeable on all phases of Networking from small peer to peer networks to large corporate networks spanning many sites.
Server Configuration and Installation of all versions of Novell and Microsoft networking products such as Windows NT, Windows 2000, Windows 2003 server and Backoffice. We also build and install Linux and SCO servers. This includes user creations, profiles, login scripts and data storage planning.
Disaster prevention and recovery - Installation and support of Server necessities such as Raid strategies, Virus protection, Tape and Power backup strategies. We can help prevent a loss of data or downtime and can assist in recoveries after such an event.
Email - We install local and internet email packages such as Microsoft Exchange, Novell Groupwise, Rockliffe mail server and others.
Terminal Services - we recommend, install, and configure Microsoft Terminal Server and Citrix Metaframe solutions.
Application and Communication software. We upgrade and install software necessary to connect workstations to servers. We also setup Office applications such as Microsoft or Corel office. We are happy to work with custom software vendors to make sure your system meets the optimal configurations required and coexist with your other implementations.
Wan design and configuration. We are very good devising the best way to connect remote sites together for shared data, Internet, and other resources.
Network and server maintenance - we can keep your server running and your installed software updated. Costs are often reduced when we are granted remote access to the devices via Terminal Server or Netmeeting.
Please contact for additional information 757-873-8771 Jimn@hrcc.com